TechlineHub Technologies is an innovative contact center in Nairobi Kenya that deals with Call Center Business Process Outsourcing (BPO), Customer Service, Telesales and ICT services.

We provide customer-facing communication services such as answering support calls and responding to tickets via digital channels like phone, email, live chat, help desk and social media. 

Techlinehub provide also ICT services (Web apps/system development, BulkSMS, USSD) and an array of customer contact management solutions in areas such as Communications, Sports, Technology, Healthcare, Real Estate, Logistics, Financial services, Transportation, Energy and Hospitality industries among others.

We provide blended call center services that combines the features and functionalities of both inbound call center and outbound call center. Our agents are equipped to receive all kinds of customer support calls and inquiries. Additionally, they can initiate calls to customers for proactive support, sales, follow-ups or surveys.