Frequently Asked Questions
Quick answers to help you get the most out of TechlineHub
Account & Billing
No, the live chat widget it is free for life.
No! You'll have full access to all features.
We accept credit cards (Visa, Mastercard) and M-Pesa. Choose your preferred payment method during checkout to have a chat widget fully without the "Powered by Techlinehub" or hire agents for live support.
Yes, you can cancel your subscription anytime. No hidden fees or long-term contracts. You'll have access until the end of your billing period.
Features & Functionality
Yes! We offer integrations with popular CRM platforms, email services, and communication tools. Check our Integrations section to see available options.
The number of agents depends on your team size. Feel free to adjust for more team members when needed.
No, there's no limit on chat volume. Handle as many conversations as your team can manage with all features and agent concurrent sessions.
Yes! Customize the widget color, position, greeting message, and more from your profile settings. Full branding options are available.
More about the Live Chat
Yes!, you can hire our agents to provide live chat support on your behalf. You will need to provide us with the products and services materials.
We don't limit access to any features on the Live Chat. Below are the features free for your interactions with your customers-:
Live Chat- a real-time text messaging service embedded as a widget on your website or app empowers customers to communicate instantly with your agents or AI
Support Pages - Customized pages for clients feel with colors, logos, details, Faqs and contact support
Knowledge Base and AI support- help center where customers can find answers by themselves
Ticketing- Track and solve customer problems with ease.
CRM -with leads and customer contacts
Hire Chat Agents - have products and services that need dedicated live chat support agents
Customer Service Agents - complete customer service support ranging from Live chat, phone calls, social media, email and CRM systems
Didn't find your answer? Browse the help center or contact support.